Axalta is committed to engaging with our stakeholders to understand what sustainability means to them. We’re then able to factor their views into an assessment of our own priorities to develop goals and initiatives that will provide the greatest benefits.

Materiality assessment

In 2017, Axalta conducted a robust sustainability materiality assessment to determine the key issues for the company to guide our sustainability strategy, report content and goalsetting. The assessment process included reviewing input sources such as peer benchmarking, industry guidelines such as Responsible Care, topics identified in sustainability frameworks such as the Global Reporting Initiative and Sustainability Accounting Standards Board guidelines, and investor and sustainability analyst survey topics to develop a long list of approximately 45 issues. These issues spanned environmental, social, governance, and products and services categories.

Then, we conducted approximately 30 interviews with internal stakeholders—Sustainability Council members, members of the Axalta Leadership Team including our CEO, representatives from all business lines and regions—and external stakeholders—customers, a director of our Board, NGO representatives—to hear their perspectives. Following these conversations, we established a list of 10 key issues for Axalta where we will focus most of our attention in the coming years. The definition and boundaries for each issue are shown below.

Key Sustainability Issues Definition Boundary

Air quality

Managing emissions for the following pollutants from Axalta's operations and products: NOx (excluding N2O), SOx, volatile organic compounds (VOCs), particulate matter (PM), and hazardous air pollutants (HAPs).

Internal operations, our products and product application technologies

Attracting and retaining employees

Recruiting and retaining a skilled and talented workforce, including risks surrounding evolving workforce demographics and workforce planning.

Internal operations


Complying with all applicable regulations on environment, safety, ethics, labor and human rights in a timely and cost-effective manner.

Internal operations

Economic performance

Maintaining strong financial performance to support business growth.

Internal operations

Emerging markets

Entering emerging markets responsibly while gaining acceptance by local customers.

Internal operations

Ethics and integrity

Preventing unethical or illegal behavior involving a company employee or agent in a position of power, and ensuring an ethical approach to how we work with suppliers, customers, regulators and other business partners.

Internal operations, supply chain

Human rights

Ensuring company facilities and suppliers are upholding human rights, such as no forced or child labor and no extensive working hours.

Internal operations, supply chain

Product and service impact on customer operations and performance

Enabling our customers to improve their operational eco-efficiency or the quality and productivity of their processes and products by using our products and services.

Internal operations, customer operations

Safety and environmental stewardship of chemicals

Working with customers, carriers, suppliers, distributors and contractors to foster the safe and secure use, transport and disposal of chemicals and provide hazard and risk information that can be accessed and applied in their operations and products.

Internal operations, supply chain, our products and services

Technology and innovation

Developing new products to meet customer demands and expectations; innovating to improve business growth.

Internal operations, our products and services

To ensure we are making progress on our key sustainability focus areas, we have set at least one target for all 10 topics as well as for several other areas. These specific targets are on our Sustainability Goals page.

Stakeholder engagement

We recognize that we are most successful as a company when we actively engage with our stakeholders. In addition to the stakeholder discussions we conducted specifically for our materiality assessment, Axalta engages with stakeholders throughout the course of our daily operations. Our stakeholders are shown below.

Sustainability Stakeholders

From town hall meetings to customer training sessions to community events, we engage with our stakeholders to hear their perspectives. Engagement also provides us with the opportunity to understand the needs and priorities of our stakeholders so that we can factor their priorities into our plans. The ways in which we engage with our key stakeholder groups and their topics of interest are below.

Selected Stakeholder Engagement and Interests
Stakeholder Group Engagement Mechanisms Example topics of interest


  • Customer learning and development centers
  • Sales meetings
  • R&D and technology partnerships
  • Sustainability benefits of products and services
  • Product and service quality
  • Product development
  • Training and development
  • On-site service and support


  • Town hall meetings
  • Employee intranet and newsletters
  • Training and development sessions
  • Ethics hotline
  • Job satisfaction
  • Career development
  • Sustainability
  • Health and safety
  • Business progress
  • Awards and recognition


  • Community meetings
  • Axalta CSR Summit
  • Corporate giving
  • Safe operations
  • Economic benefits
  • Environmental stewardship and STEM programs
  • Facility open house days


  • Annual meeting
  • Quarterly and annual reports
  • Capital Markets Day
  • Financial performance
  • Business growth
  • Ethics and integrity
  • Environment, social and governance (ESG) performance

Board of Directors

  • EHS and Sustainability Committee meetings
  • Materiality assessment
  • Business performance
  • Strategic planning
  • ESG and EHS plans and strategies
  • Stakeholder engagement


  • Supplier portal
  • Supplier screening and contracting process
  • Supplier Code of Conduct
  • Supplier of the Year evaluation
  • Supplier development
  • Human rights
  • Environmental sustainability
  • Quality expectations

Stakeholder engagement is also a requirement under the American Chemistry Council's Responsible Care® program, the chemical manufacturing industry’s environmental, health, safety and security performance initiative. As a charter member of Responsible Care, Axalta is committed to engaging with a broad range of stakeholders to ensure open and transparent reporting and that our initiatives are well understood by individuals and organizations who can be affected by our operations, products and services.

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